About the Author
Karen Schofield is a keynote speaker and trainer on happiness and resilience based in the UK. She is also on the Senior Leadership Team as Head of People at Blue Yonder Research, responsible for people culture and strategy, employee wellbeing, development, and rewards.
She has spent her more than 20 years career understanding the psychology of how we behave and how to influence it. For the last few years, she has specialised in happiness as an underlying driver of human motivation and its links to resilience. She has trained hundreds of people in consumer psychology and resilience in SMEs, large Corporations and for industry bodies. She has lived in Europe and Asia, working across various sectors worldwide.
Karen combines professional knowledge with her own personal experiences of tragedy and resilience – and always with a touch of humour.
Chapter Title: Mind Your Language